Urge (Tribe Sport Group)
Product Description
The Reimagined and sustainable MTB JET helmet, in black it features a shell made from recycled polycarbonate derived from plastic bottles, giving it stunning blue reflections in the sunlight. Visionary in 2012, Urge saw a particular interest in using a Jet type helmet for MTB and EMTB. Inspired by moto trial, the REALJET had then its fan base. As technologies develop, they allow for the design of lighter and more effective helmets. Welcome to the RASCAS. Since simplicity is the ultimate sophistication, this mountain bike helmet aims to be both simple and elegant. By playing with textures, the visor reveals the brand's logo when sunlight hits it. On the nose or stored under the visor, glasses are part of our ride, so it was important to make them fit perfectly the RASCAS. While goggles are for the riders who aren’t afraid of sending it, hardcore riders or freeriders. The helmet was designed to be a perfect match with the goggles frame. The flat design on the upper part of the temples allow for the goggles strap to sit in place like on a full-face helmet. More than a simple visor with 2 positions, the POP-OFF visor system developed by Urge has a third virtual position which is a detachment position. Hard to reach to avoid wrong handling, it works under heavier forces. The goal is to reduce the risk of injuries and to keep the visor intact in case of a crash. Our most advanced mountain bike helmet couldn’t go without the best protection, which is why it naturally incorporates ERT technology. Because we wanted this helmet to check all the right boxes, we equipped the Rascas with the innovative Fidlock magnetic buckle for a more enjoyable, practical, and secure experience. Additionally, for a perfect fit, the helmet features a discreet and precise occipital adjustment system. Unlike our first model in glass fiber, the RASCAS is an IN-MOLD construction, allowing for more freedom in the design. It’s also the perfect occasion for the new design team to reaffirm the brand’s heritage whilst creating a new dynamic. The technical requirements such as the air flow, an innovative visor system, the safety and comfort were in the centre of the development and the aesthetics of the helmet answer these requests. Well-balanced between softness and aggressiveness, this helmet matches the rider flow as he rides with smoothness gnarly trails. Just like the RASCAS trail above the village of Grimaud from which the helmet takes its name from. Why use synthetic fibers when mother nature already does such a good job? Unlike traditional material, our bamboo fiber offers a unique combination of resistance, flexibility and comfort. Plus, its moisture wicking properties help to regulate the temperature and maintain the rider dry on long rides. Bamboo is a durable, quickly renewable and eco-friendly material, making it a perfect choice for the eco-conscious riders After several years of in-depth testing, we are finally able in 2024 to equip one of our helmets with a recycled polycarbonate shell. We’re now capable of producing a helmet 100% made out of recycled material! The use of this recycled «plastic” brings limitations to the colour choice, that’s why it’s only use on the RASCAS called DARK MOON for now. This name comes from the dark blue reflects under the sun light. The blue colour comes from the colour of the recycled plastic bottles. Helmets made of recycled PC obviously have the same level of durability, shock resistance and performance than these out of new material. Some unscrupulous journalists use the number of ventilation holes in helmets as a marker of breathability. However, good helmet ventilation is defined by its ability to dissipate heat both actively and passively. To achieve this, the RASCAS is equipped with large vents at the front and rear for passive airflow. More importantly, for active ventilation, internal airflow channels guide the air, helping keep your head cool and your thoughts clear.
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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