Oggy Knobbs
Product Description
Promoto take design and quality very seriously. Only the strongest, most resilient materials are used to ensure strength, performance and appearance. State of the art manufacturing techniques like CNC machining, laser cutting and MIG welding are used in the production process for accuracy and perfect fit. The brackets are made from high tensile steel alloy for great strength and minimal weight, aluminium components are usually made from aircraft grade 7075 T6511, the bolts are de-embrittled, high tensile items, zinc plated and clear chromated, the "plastic" used in the sliders is Acetal for abrasion resistance and strength. All metallic components are fully finished for corrosion resistance and durability as well as a pleasing appearance.
Some points requiring careful consideration during the design process are based on factors such as chassis design (Is the frame design and materials used conducive to using Oggy Knobbs?); the location points on the bike (Will these be strong enough to take the force of a crash impact without bending the rest of the bike or breaking the cylinder head or some other component?); and is there bodywork involved (Will owners want to modify their fairings or can a version with brackets be designed to avoid any modifications?).
Naturally, the biggest question is what will an Oggy Knobb save in a crash? The usual answer is if it can save the fuel tank and radiator (where applicable) then it is worth saving. Further protection to bodywork and other components is a bonus. Not every model of bike can accept Oggy Knobbs.
Most Oggy Knobbs kits are designed to fit without any fairing modifications, also known as "no cut", whereas most other brands require cutting into the fairing. Some bikes may have both a “cut” and a “no cut” option. The “cut” option will be cheaper/lighter and is best suited to racing use where cutting fairings is of lesser importance. Refer to the fitment tables on page 5 for your model regarding any modifications.
Be diligent, get your Oggy Knobbs now and protect your investment before its too late. They will only cost you a fraction of the average bike repair bill. If you do have a crash and need to replace parts, spares are available.
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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