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Terms & Conditions

Non Deliveries & Damaged Items:

If you do not receive your item you must email us within 14 days to enable us to make enquiries and register a claim with the courier. Items reported after that time cannot be refunded.

Items damaged in transit must be reported in writing within 48 hours of receipt. Claims made after this time will not be accepted.



IIf you’re not completely happy with your goods, you may return them for a full refund or exchange within 7 days of original invoice date. Items must be in unused condition and in the original packaging with all tags atttached.

If you request an exchange please indicate which size you require or alternatively, if you are choosing a different item, please advise the product code and size required.

Address for returns:

Moto One
1/66 Hobill Ave
Manukau 2104



All prices are in NZ Dollars only.



We try really hard to not let it happen but sometimes the site isn't fully upto date and there will be an error in the description/price. If this happens we will inform you asap.